Support

SERVICE WHEN OUR CUSTOMERS NEED IT

Our tradition of service is just for you, a Gray customer, and it begins, not ends, at the point of sale. Since 1952, we’ve backed up our equipment with a commitment to quality service throughout the life of our products. That’s what an industry leader does. Our equipment is built to last, but when you do need maintenance or repair, the process will be easy and economical.

SERVICE YOUR WAY

If you choose to repair it yourself, a Gray service representative will guide you through each step. If you choose to send it to our factory, our service technicians will make the repairs quickly. We will provide an estimate and return your equipment in a timely manner. Either way, we’ll get you back to business as usual in record time.

WE’RE HERE FOR YOU

Your business needs shorter down times. Our equipment features modular designs, making repairs easy, and since we manufacture all of our own parts we will have what you need when you need it.

RIGHT HERE IN THE HEARTLAND FOR YOU, OUR CUSTOMER

Our product stays in our hands from concept to production because we have learned what our customers need. Our staff engineers design, oversee production and test all products so we can give our customers equipment that provide years of trouble-free performance.